Fiscal Year 2023–24 CER Time Limit and Service Standard Results
This page contains information on time limit and service standard results under the Canadian Energy Regulator Act (CER Act).
Time Limits
On 28 August 2019, the CER Act came into force. Subsection 31(3) of the CER Act mandates that all applications and proceedings before the Commission must be dealt with as expeditiously as the circumstances and procedural fairness and natural justice permit, and within the time limit provided for in the CER Act.
Under the CER Act, the Lead Commissioner of the Commission of the Canada Energy Regulator (CER) must set a time limit for certain types of applications. The time limit must not exceed the legislated number of days from the day which the Company applicant has provided a complete application, as decided by the Commission. The Commission must complete its assessment and make its recommendation or decision within this time limit.
Hearing and Non-Hearing Applications
Applications under CER Act, sections 183, 214, 262, or 298 100% of recommendations/decisions made within 450 days after the day on which an applicant has, in the Commission’s opinion, provided a complete application under section 183. 100% of recommendations/decisions made within:
after the day on which an applicant has, in the Commission’s opinion, provided a complete application under sections 214, 262 or 298. |
Result: 100% of recommendations/decisions issued in within the time limit (under s. 183)
Result: No recommendations/decisions issued in 2023-24 under s. 214, 262, 298 |
Long-term Export License Applications made under CER Act, Part 7 100% of recommendations/decisions made within 6 months after the day on which an applicant has, in the Commission’s opinion, provided a complete application. |
Service Standard Results: No activity during the 2023–24 fiscal year. |
Service Standards
Applications and Hearings
Hearing Recommendations / Decisions 80% of recommendations / decisions to be completed within 12 weeks of the close of a public hearing. |
Service Standard Result: 100% of recommendations / decisions issued within service standard:
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Non-Hearing Applications CER Act Section 214 80% of decisions released by the target date from the receipt of a complete application:
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Service Standard Composite Results: 100% of decisions released within the service standard:
Note: if the category result is not provided, no applications were received for it. |
Short-Term Export Orders 80% of short-term order decisions made within 2 working days (excludes renewals) of receipt of a complete application for:
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Service Standard Results: 99% of applications completed within the service standard:
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Electricity Export Permit Applications CER Act s. 356(1) 80% of decisions released within target following the completion of the Notice of Application/Directions on Procedures period:
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Service Standard Composite Results: 86% of applications completed within the service standard:
Note: if the category result is not provided, no applications were received for it. |
Frontier Lands Applications under Canada Petroleum Resources Act (CPRA)
80% of decisions made within 90 calendar days from the day that all information is available to begin the evaluation process. |
Service Standard Results: No activity during the 2023–24 fiscal year. |
Applications made under the Canada Oil and Gas Operations Act (COGOA) Well Drilling Applications:
Applications to alter the condition of a well:
Geological and geophysical applications:
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Service Standard Results: 100% of decisions released within the service standard of receiving a complete application to alter condition of a well:
Note: If the category results are not provided, no application was received for it. |
Onshore Pipeline Regulations and Processing Plant Regulations Audits Draft Audits
Final Audits
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Service Standard Result: 100% of the draft audit reports sent to the audited company within the service standard:
Service Standard Result: 100% of the final audit reports were sent to the audited companies within the service standard:
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Financial Audits Draft Audits
Final Audits
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Service Standard Results: No financial audits were completed in 2023-24. |
Participant Funding
Indigenous Participant Funding Non-Indigenous Funding Funding decisions will be provided within 30 days of a complete application or application deadline. |
Service Standard Composite Results: 98% of funding decisions were provided within 30 days of a complete application or application deadline:
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Landowner Complaint Resolution (Alternative Dispute Resolution)
Initial Course of Action Responses 100% of initial course of action responses will be made within 10 calendar days. 80% of Landowner Complaints Resolved or Closed:
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Service Standard Results: 100% of initial course of action responses made within the service standard:
Service Standard Results: 100% of landowner complaints resolved or closed within service standard:
Note: if the category result is not provided, no complaints were received. |
Canada Energy Regulator Library Requests
Reference Requests 90% of all requests made to the library will be processed within 1 working day. |
Service Standard Composite Results: 98% of requests to the CER library were processed within the service standard:
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Access to Information Requests
Non-Extension Access to Information Requests Extension Access to Information Requests 100% of access to information requests responded to within 30 days after the request is received, unless extensions are required. |
Service Standard Composite Results: 96% of access to information requests responded to within the service standard:
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References
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