Land Matters Advisory Service

The Land Matters Advisory Service (LMAS) is a new service created to help Canadians understand and navigate the Canada Energy Regulator’s (CER) activities and processes related to land matters. The LMAS is a centralized point of contact to direct people to the correct service, resource or information related to their land matters inquiry. The CER created the LMAS to enhance and coordinate existing services related to Land Matters such as Alternative Dispute Resolution, Complaint Resolution, and Compensation issues. The goal of the LMAS is to offer accessible, credible and neutral information to Canadians in both Official Languages.

Click on each box below to find out more information about the LMAS.

Our Services:

The LMAS helps landowners, and other Canadians with an interest in land matters, find the correct resource to answer their questions on the full lifecycle of a pipeline project, relative to Land Matters:

  • Answering questions about land matters related to CER regulated pipelines and CER processes.
  • Complaint Resolution: Complaint resolution specialists are available to assist affected parties directly impacted by CER-regulated companies or their activities.
  • Alternative Dispute Resolution (ADR): ADR professionals are available to work with landowners and discuss options to help resolve disagreements with CER-regulated companies.
  • Compensation Dispute Resolution: CER staff can assist landowners with disputes about compensation related to CER regulated pipeline land matters.

Resources:

The LMAS has several resources to help guide Canadians on land related issues in relation to federally regulated pipelines, including:

  • Pipeline Lifecycle Graphic: The CER’s regulatory oversight spans the entire lifecycle of a pipeline.
  • CER Land Matters Guide: A comprehensive guide that answers questions related to the full lifecycle of a pipeline project and how it may affect you or your community. This guide is helpful for landowners, municipalities, companies, Indigenous communities, environmental groups, and any other individual or group who may be impacted by a pipeline project.
  • Guidance on Land Related Compensation Disputes: A guide to assist landowners on how to resolve compensation related issues such as: land acquisition, damages, or any impact as a result of a prescribed area.
  • CER Library: Free access to CER publications, hearing materials, and industry related information. The library is located on the 2nd floor of the CER building, located at 517 – 10 Avenue SW, Calgary, AB.
  • Map of CER Regulated Pipelines: A map showing all of the pipelines that are federally regulated by the CER.
  • Interactive Pipeline Map: An interactive tool to see exactly where a pipeline project is located, anywhere in Canada.
  • Land Matters Group: The Land Matters Group provides an opportunity to share insight and advice with the CER on the protection of landowner rights and interests, with the goal of achieving regulatory excellence.

Templates:

The LMAS has several templates available for you to download and use:

If you would like more information about these regulatory processes, please contact LMAS.

Contact Us:

  • Reach out to the LMAS by phone: 1-800-899-1265 or email: LMAS@cer-rec.gc.ca (English) / SCQF@cer-rec.gc.ca (French). One of our team members will respond to your inquiry within two business days.
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