Preventing harm is at the heart of what a regulator does. People count on us to keep them safe, to protect the environment, to prevent market inefficiencies and to listen to what they have to say so that we can make informed decisions and recommendations in the Canadian public interest.
We do this using a whole–system approach based on evidence, input and data, and a commitment to effective and efficient infrastructure delivery. We share information and operate transparently in order to build public confidence in the regulatory process.
We regulate pipelines, energy development and trade on behalf of Canadians in a way that protects the public and the environment while supporting efficient markets.
We work in a way that demonstrates our commitment to the Values and Ethics Code for the Public Sector, regulatory excellence, exemplary leadership, continuous improvement, and an emphasis on the prevention of harm to better serve the public interest. This means we:
- Act beyond reproach in a transparent, fair, unbiased and evidence based manner
- Demonstrate our technical expertise and system-wide oversight and influence
- Engage with and build meaningful relationships with stakeholders and Indigenous Peoples
- Measure, report on and take action to improve our performance in an open and accessible way
- Energy adjudication processes are fair, timely, transparent, and accessible
- We prevent harm to people and the environment throughout the lifecycle of energy-related activities
- Canadians have access to relevant energy and pipeline information for knowledge, research or decision-making
- Feedback provided by stakeholders and Indigenous Peoples informs our decisions and our work
- The right governance, resources, management systems, programs and services are in place to deliver on our program results
Focus Areas 2018-19
Through the application of our management system, the NEB identifies areas in which we strategically focus program activities to improve how we achieve our mandate.
These Focus Areas extend beyond the outcomes of any one program. Rather, they require integrated and focused attention and leadership across the organization, to drive a systemic shift in the way the NEB works.
In 2018–19, the NEB identified the following four Focus Areas.
Major Project Construction: Enhance and Integrate Oversight Processes
The NEB implemented processes to improve the effectiveness and coordination of its regulatory oversight, and enable the NEB to work with stakeholders to address potential issues early and effectively as major pipeline construction activity ramps up.
Enhance Engagement: Strategic and Integrated Planning and Performance
The NEB focused on learnings and information captured through engagement activities, and incorporated those learnings into its adjudication, safety and environmental oversight and energy information processes.
Transform Data and Information Management
In 2018–19, the NEB progressed further towards data– driven, digital program and service delivery by developing a data strategy aligned to the NEB’s program outcomes. The NEB set a foundation for a consistent and integrated approach in how the NEB creates, uses and shares data and information.
Invest in People & Our Management System
The NEB dedicated significant time and effort to the implementation and strengthening of our management system in support of the organization’s focus on regulatory and management excellence.
NEB Focus Areas are improvement initiatives that require integrated and focused attention and leadership across all NEB programs and business units, to ensure we are achieving our results.